Evoluent Essentials Full Featured Compact Keyboard (Wired)

Dimensions:

• Width: 330mm
• Depth: 171mm
• Height: 9.5mm

No Number Pad: lets your mouse sit closer to the Keyboard

Fully Flat Keyboard: eliminates the need to strain hands upward (the back edge of the keyboard is not tilted)

Full Sized Keys: Arrow, F1-F12, PgUp and PgDn

Hotkeys: provide one touch operation for Undo, Cut, Copy, Paste, Web, Email, Computer, Mute, Volume Down, Volume Up, Sleep and Turn Off

Functions: accessible with one key (no need to press an Fn key simultaneously)

Keys: high quality Scissor Keys

Layout: US

Connectivity: USB

Plug and Play: No Driver Required

Compatibility:

• Windows: Compatible including hotkeys. No driver necessary.
  
• Mac: Compatible except hotkeys. No driver necessary.
  
• Linux: Compatible except hotkeys. No driver necessary.
  
• Unix: Compatible except hotkeys. No driver necessary.
  

Colour: Black

Delivery Time: 3-7 Weekdays from Order Confirmation

Warranty: 1 Year

Troubleshooting: 

When trouble shooting, please keep a record of the results.  If trouble shooting is ineffective, please contact us with what the issue is, what trouble shooting was done, the results of the trouble shooting, and your Invoice number.

Preliminary Checks:

1. Can you see debris on the keyboard and in and around the keys?  There could be dust caught underneath the keys.  If there is no apparent physical obstruction of the keys, you may be able to clear any debris caught under the keys and solve the issue by doing one or more of the folloiwng:

• turning the keyboard over and gently tapping the back to see if anything dislodges
• blowing compressed air in and around the keys
• brushing around and underneath the key/s with a dry and clean toothbrush or paint brush
• vacuuming the top of the keyboard gently using a mini dust brush

2. Check that the cable is in good condition, and that it doesn't have:

• Harsh kinks, twists or bends
• Damage to the connection to the keyboard or the metal USB connector (located at either end of the cable.

3. If it is not currently, plug the USB receiver directly into the computer.  It is recommended for optimal performance and connectivity to have the USB cable plugged directly into the computer and not into a hub or other peripheral.  Changing the USB port that the USB cable is plugged into may also improve connectivity if there is an issue with the USB port.

4. Plug the USB receiver into a different port

5. Are there other wireless devices being used near the keyboard?

6. Are you able to remove and reinstall the driver?

Issue: keys are not responding

If the issue is replicated via different USB ports, and the cable appears to be undamaged, it could be a driver issue.

Evoluent uses generic Plug & Play drivers.  Sometimes if these drivers have previously been used by another device on the computer or there has been an operating system update, they don't recognise the Evoluent correctly.  Uninstalling the driver may resolve the issue:

While the USB is plugged in, open the Bluetooth and other device settings via Windows Search:

Under the Mouse, keyboard & pen section, select the Evoluent Keyboard.  It will be listed as USB Keyboard:

Select Remove device.  Confirm that you wish to remove the device.

If there are multiple USB Keyboards listed, remove all of them.

Remove the USB from the computer.

Plug the USB back in.  The keyboard drive will automatically download.