Contour RollerMouse Pro3

Price range: $557.70 through $785.40

Found a lower advertised price? Let us know and we’ll do our best to give you a better price.

The only RollerMouse long enough to support a full-sized keyboard with a 10-digit number pad (up to 19″) and is made to work best on a keyboard tray.

An innovative, ergonomic mouse that sits in front of the keyboard.

The Pro3 is the only RollerMouse long enough to support a full-sized keyboard with a 10-digit number pad (up to 19") and is made to work best on a keyboard tray.  Its reduced depth and semi-closed bar makes it ideal for those with small to average-sized hands.

Improved Comfort and Control

A modern update of the Pro2, the RollerMouse Pro3 has been developed for demanding tasks that require repetitive movements.

Pro3 is a great option for professionals and anyone else who uses a mouse for long periods every day.

Positioned below the keyboard, Pro3 eliminates the need to reach for the mouse, lessening stress from your neck to your fingers.

The width of the Pro3 makes it especially suitable for standard or full-size keyboards for comfortable typing.  RollerMouse Pro3 allows you to work faster, and more comfortably.

A New Look and Feel

A sturdier, aluminium base reduces risk of slipping, and provides more durability.

Premium leatherette padding runs the full length of the unit, offering extra wrist support.

The scroll wheel has a seamless glide up, down, and across the page.

Keyboard risers can be inserted at the back of the unit to provide height and create an ideal transition between keyboard and RollerMouse.

A slider switch on the bottom of the unit is used to adjust the click force.

Personalised Features

Five centrally-located buttons come pre-programmed to perform everyday, common mouse functions including copy, paste, and a 'one-touch' double-click; these buttons can be customsed to perform shortcuts.

The cursor speed, scroll wheel and rollerbar can also be customised.

The cursor speed button allows users to choose from ten speeds, with the coloured lights indicating the current speed selection.


The Perfect Partner - The Perfect Fit

Introducing the Contour Balance Keyboard - a Keyboard specifically designed to fit the Contour RollerMouse Family. 

Combining the Balance Keyboard with a Contour RollerMouse puts hands in the perfect typing and mousing position.

Comfort is Key

Designed specifically for use with the award winning Contour RollerMouse family, the Balance Keyboard positions users in an improved, stress-free position while getting the most out of the keyboard and mouse.

Using the Balance Keyboard keeps hands closer to the action and within reach of both the Rollerbar and Keyboard keys.

Increased Functionality at Hand

The Balance Keyboard's media keys perform useful everyday tasks and can easily be programmed to suit specific needs.

Traditional function keys (F1-F12) are also available, with the Fn Lock feature making them readily available when needed. 

Find the Right Angle 

The Balance Keyboard's adjustable legs and tilt options allow for easy adjustability into negative, neutral and positive typing angles.

Key Functions

  • Aligns perfectly with the Contour RollerMouse RE:D
  • Includes a full Number Pad
  • Indicator Light for Battery Level, Caps Lock and Function Lock
  • A slightly larger "A" key, to prevent accidental Caps Lock selection
  • Fn Lock allows for immediate use of all programmed function keys
  • Reduced bottom edge to minimize reach from Rollerbar to Keyboard

Alternative Spellings: rollermouse, roller mouse pro 3, contour pro, RMBALANCE US, RMBALANCE US W, RMP3

Contour RollerMouse Pro3

Hand Size: The RollerMouse Pro3 is best suited for users with small to average sized hands.

The Pro3 is the only RollerMouse long enough to support a full-sized keyboard with a 10-digit number pad (up to 19″)

Made to Work Best on a Keyboard Tray

Keyboard Rises: included to customise the height and angle of your keyboard


Contour Balance Keyboard

Keyboard Dimensions:

  • Width: 392mm
  • Depth: 119mm
  • Height: 20.5mm

Connection:

  • Wireless Version: through USB Receiver

Drivers: Plug & Play

Operating System: OSX, Windows

Compatibility: PC and Mac

Layout: US

Power: Wireless Version- 2 x AAA Batteries (Included)

Purchase includes: 1 x Contour RollerMouse Pro3 Wired with all components for immediate use

Watch: Youtube Video Introducing the RollerMouse Pro3

Why the RollerMouse is recommended by Workplace Rehabilitation Case Managers, WHS Advisors and Occupational Therapists: prevents repetitive right-sided or left-sided mouse use and prevents prolonged gripping experienced to complete mousing tasks

RollerMouse Comparison – Re:d, Pro, and Free

Below is a short comparison designed to help users find a suitable mouse.

There are 3 models on Contour RollerMouse – Re:d, Pro, and Free.  The Re:d and Free are available in Wired or Wireless versions, and the Pro in Wired only.

The Re:d is the most dynamic RollerMouse, and great for people with small to average hand sizes.  Teamed with a Plus Palm Support, the Re:d will accommodate users with large and extra-large hands, and for those using the device on a desktop.  The Re:d is suitable for use on a keyboard tray as as well as on a desktop.  The Re:d is available as a wired or wireless device.

The Free3 is great for those with small, average, and large hands.  Its gradually sloped palm support makes it too large for keyboard trays, but perfect for desktop use.  With two extra shortcut buttons, the Free3 has the most customized buttons of any RollerMouse.  The Free3 is available as a wired or wireless device.

The Pro3 is the only RollerMouse long enough to support a full-sized keyboard with a 10-digit number pad (up to 19″) and is made to work best on a keyboard tray.  Its reduced depth and semi-closed bar makes it ideal for those with small to average-sized hands.  

If you require any support with this product, Chat, email [email protected] or phone us on 0403 693 780.

Australia Wide: 3-10 weekdays.  Please note, longer delivery time frames can sometimes occur.

Need it urgently or want to know when you will receive your order?  Check with us before placing your order.  Chat, email [email protected] or phone us on 0403 693 780.

Troubleshooting:

If you are having any issues with this product, Chat, email [email protected] or phone us on 0403 693 780.

Contour Balance Keyboard

Preliminary Checks:

  1. Can you see debris on the keyboard and in and around the keys?  There could be dust caught underneath the keys.  If there is no apparent physical obstruction of the keys, you may be able to clear any debris caught under the keys and solve the issue by doing one or more of the folloiwng:
  • turning the keyboard over and gently tapping the back to see if anything dislodges
  • blowing compressed air in and around the keys
  • brushing around and underneath the key/s with a dry and clean toothbrush or paint brush
  • vacuuming the top of the keyboard gently using a mini dust brush
  1. Wired Version. Check that the cable is in good condition, and that it doesn’t have:
  • Harsh kinks, twists or bends
  • Damage to the connection to the keyboard or the metal USB connector (located at either end of the cable.
  1. Wireless Version. If it is not currently, plug the USB receiver directly into the computer.  It is recommended for optimal performance and connectivity to have the USB cable plugged directly into the computer and not into a hub or other peripheral.  Changing the USB port that the USB cable is plugged into may also improve connectivity if there is an issue with the USB port.
  2. Wireless Version. Plug the USB receiver into a different port
  3. Wired Version. Plug the cable into a different port.
  4. Are there other wireless devices being used near the keyboard?
  5. Are you able to remove and reinstall the driver?

Issue: Various keys are not working properly

Solutions: Delete/refresh the keyboard drivers on your system.

The Balance Keyaobrd uses generic system keyboard drivers.  Operating system updates and other devices using the same keyboard driver can impact the performance of the device.  This can be rectified by deleting the keyboard drivers.  When the keyboard is next connected to the computer, a fresh version of the driver is automatically downloaded.

The Balance Keyboard uses generic Plug & Play drivers.  Sometimes, if these drivers have previously been used by another device on the computer or there has been an operating system update, they do not recognise the keyboard correctly.  Uninstalling the driver may resolve the issue.

Instructions to uninstall a driver:

  • while the USB is plugged in, open the Bluetooth and other device settings via Windows Search.

Under the Bluetooth & devices > Devices window, select the three dot menu icon next to the Balance Keyboard in the Input list.  It will be listed as Contour Receiver.

Select Remove Device.  Confirm that you want to remove the device.

It there are other keyboard drivers listed, delete those as well.

Remove the USB from the computer.

Remove the batteries from the base of the keyboard.

Reinsert the batteries.

Plug the USB back in.  The keyboard driver should automatically download.

WIRED VERSION

Issue: pressing various keys is causing other characters to show

  1. Check for any damage in the USB cable, such as kinks or breaks
  2. Plug the USB cable directly in to the computer the keyboard is being used on (not into a USB hub or other peripheral).  If this is already the case, plug the USB cable into a different port.
  3. If the issue persists, there may be an issue with the driver.  Uninstalling and then reinstalling the driver may resolve the issue.  The instructions to do this are as follows:

– While the USB cable is plugged in, open the Bluetooth and other device settings via Windows Search

– Under the Mouse, keyboard & pen section, select Balance Keyboard

– Select Remove device

– The Balance Keyboard should now be disconnected from the computer

– Remove the USB cable from the computer

– Plug the USB cable back in.  The driver should automatically download.

  1. If there is still an issue after performing the above steps, please contact us providing the results of the troubleshooting performed and the serial number of your keyboard.

WIRELESS VERSION

Issue: The Keyboard is not working

  1. Check that the keyboard has been synced with the USB receiver.  How to sync the Keyboard and USB receiver are as follows:

For the Contour Balance Keyboard with serial numbers prior to 7102001, press the “Reset” button on the bottom of the keyboard and hold it physically close to the plugged in dongle.  It is ideal if the “X” key can be held above the dongle.  Then press the Caps Lock button repeatedly until the Caps Lock LED lights up, which indicates the keyboard has been paired with the USB received.

If the Contour Balance Keyboard has a serial number from 7102001 and above, press the Ctrl button down simultaneously with the “Power” button on the bottom of the keyboard to place it into pairing mode.  LED lights will activate on the left hand side to indicate the keyboard in in pairing mode.  Hold the keyboard near the plugged in dongle and press the Caps Lock key until the dongle pairs.

Issue: pressing various keys is causing other characters to show

  1. Replace the batteries with a pair of fresh batteries
  2. If the issue persists, move the receiver to another USB port.  Plug the USB receiver directly into the device the at the keyboard is being used on (not into a USB hub or another peripheral).
  3. If the issue persists, there may be an issue with the driver.  Uninstalling and then reinstalling the driver may resolve the issue.  The instructions to do this are as follows:

– While the USB receiver is plugged in, open the Bluetooth and other device settings via Windows Search

– Under the Mouse, keyboard & pen section, select Balance Keyboard

– Select Remove device

– The Balance Keyboard should now be disconnected from the computer

– Remove the USB receiver from the computer

– Remove the batteries from the keyboard

– Reinsert the batteries

– Plug the USB receiver back in.  The driver should automatically download.

  1. If there is still an issue after performing the above steps, resyncing the keyboard to the USB receiver may resolve the issue.  The instructions to do this are as follows:

– Press the “reset” button on the bottom of the keyboard and hold it physically close to the plugged in dongle.  It would be ideal if you can hold the X key above the dongle itself.

– Press the Caps Lock button repeatedly until the Caps Lock LED lights up.  The latter indicates that the keyboard has paired.

If you are having any issues with this product, Chat, email [email protected] or phone us on 0403 693 780 with the following information:

1. Serial Number of the product

2. The results of the troubleshooting

3. What the issue is

4. What troubleshooting was done

5. The results of the troubleshooting

6. Invoice number

 

Warranty: 2 Years

What do I do if the product is faulty?

1. Cease using the product as it may be unsafe to use.  Damage that occurs as a result of continued use of a faulty product will not be covered under warranty.  

2. Complete and return the Product Repair Request form

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